Terms & Conditions

Dear Valued Customer,

Thank you for visiting us! We believe in providing you with a superior service experience so that you visit us again. We request you to please go through the terms & conditions below before using our site.

1. User Confidentiality: - We assure you that your data & details you share with us here are utmost safe. For further please see our page on Privacy Policy.


2. Ordering: - We have a simple and easy to use checkout process. Always check your Delivery Address, email & contact details before checking out. Ensure that you get an order no before exiting.


3. Payment: -
   
   
   • For International Customers :- We Use PayPal for all payments. However, customers need not be registered with PayPal to make payments; you can still make a payment with all major credit cards. While making payments, you will be directed to a secured PayPal site and then you would be redirected back to asapens.in , please ensure the process is completed and you are redirected back fully for successful payments. We will process your orders only after confirmation of completed payments.
   
   
   • For Indian Customers :- We use PayU as our payment gateway partner. Customers can use Debit Card, Credit Card & Net Banking. They can also do net transfer vide NEFT etc or Pay by Cheque, Pay by Demand Draft or Money Order. We request you to get in touch with us for further information via Contact Us


4. Transactions in Indian Rupees can be delivered only in India. If your Billing Address and / or Delivery Address is situated outside India then use a currency other than Indian Rupees


5. Shipping: - We will ship your products by India post Registered Airmail service for all international shipping. Please read our page on Delivery Information for full details on this.For all shipping within India we use Indiapost Speedpost, Bluedart or DTDC courier.


6. Warranty & repairs:- We ensure that every product which leaves our stores are thoroughly checked & tested. We are sure you will not find a reason to complain.
   
   
   • However, on rare cases if you receive a product with any manufacturing defect, you can return it to us during warranty, we will replace/repair it free of cost.
   
   
   • If any manufacturing defect is discovered on your purchase from us within its warranty period and we are unable to replace or repair the product due to circumstances outside our control, we undertake to replace your purchase with a substitute item with a value equal to your original purchase.


7. Returns:- In case you are not satisfied with the product or for some reason you want to return the product, you can return it to us immediately. The product has to be unused/uninked and the packaging , with all tags should be intact. We will be happy to refund you the amount after deduction of shipping charges and re-stocking fees of $2. Please use our Returns page.